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A Brief Introduction to Umrah

Onecall Travels has over 12 years’ experience in the field of Hajj Packages, Tours and Umrah Packages. We have gained vast experience over the time taking hajj and Umrah groups that make us one of the leading companies in this field. Our Services specialises in providing custom made Umrah and Tours Packages. We provide packages from 3 star to 5 star to facilitate all our guests of Al Rahman to perform their religious rights.

We are practicing brothers in the company and are dedicated to offer our clients (guests of Al Rahman) honest and reliable information and we offer value for money packages, best quality hotels and services within the client’s budget.  Our motivated is derived from achieving the pleasure of Allah The Most High, by serving the guests of Al Rahman properly and sincerely. Our success is foremost from Allah the most high and then from our clients, they receive reliable and honest information and our processing of mofa/visa is carried out efficiently and effectively without time waste and finally whatever we do we do it for sake of Allah seeking His reward and pleasure.

All praise be to Allah we are grounded with authentic Islamic knowledge therefore we are equipped to guide you through the rituals of hajj and Umrah and give you practical tips prior to you joinery. Unlike other companies they provide just the admin side of the service but we take care of your Dunya and Akhera requirements.

We are also fully bonded ATOL licence holders in comparison to other companies we don’t share or use other third party ATOL Licence. This ensures your peace of mind and consumer financial protection and it’s the law of UK to have ATOL licence for the services we provide.   See ATOL logo for our licence number.

We are also listed in the Saudi embassy website our logo below ( Ministry of hajj …) shall direct you to their website we are number 68, approved and authorised to give you further peace of mind that you are booking with a company that shall secure your mofa/visa processing and give you quality service.

Umrah Packages 2016

We offer a range of Umrah packages to suit a range of budgets and durations (at present restricted to 15 days), tailored to the specific needs of many individuals and groups.

Our Umrah Tours Included return flights also sop over for short break to another destination, our hotel accommodation between 3 to 5 star hotels located specifically within easy walking distance of the Haramain Sharifain and complete air conditioned transport to and from airport and between cities and if required ziarah.

Our tailor made packages are customised by yourself, we shall provide you with the complete package according to your needs and criterion in respect to flights either indirect or direct, hotels according to distance, and between three to five star ratings. We acknowledge that some of the clients may wish to stay for a shorter duration than others due to family or other commitments, which is why we provide packages for different lengths and budgets. We give our clients complete flexibility to Choose from our impressive ranges of hotels, ground transportations and Flights. Once chosen the particulars, then we arrange all aspects of the trip to make it hassle and stress free.   

Umrah Packages
December Umrah 2018
Category: 5 Star **** | Airline: Egypt Airline ( Madinah First )

Price: £ 1599 | Makkah: 5 Star **** Hotels | Madinah: 5 Star **** Hotels
Package includes:
Diamond Umrah ( April 2018 )
Category: 5 Star ***** | Airline: TBC

Price: £ 1399 | Makkah: Safwa Tower Hotel | Madinah: Green Tower Hotel
Package includes:
This is our five star package, we are offering well known Safwa Tower Hotel in Makkah located only few min away and we are offering Green Tower hotel in Madinah only few months old and again few min away from the Haram. For further information please view details.
This is our fist time umrah with Onecall Travels, we went Umrah in March 2016 and stayed in Safwah Towers in Makkah and Elaf Taibah in Madinah, I took my elderly parents and my father commented that he has never been trated with such kindness and care by the staff of Onecall Travels and we definitely recommend them to anyone as when you choose the package they are honest, reliable and professional.
- K Choudhury, Umrah 2016 (our guest of Allah The Most High)
We booked with Onecall Travels by recommedations and we were given exactly what we requested and even more, both hotels in Makkah and Madina were excellent. Very personalised service were provided. I would highly recommend them.
- Abdullah, April 2016 (our guest of Allah The Most High)
It was my first time umrah and Br Yasin explained the complete rituals to me and gave me very simple PDF format guide, I wanted my umrah to be free from any innovation Br Yasin took the time out and explained bida in creed and in action and I felt happy and and confident that my Umrah being done according to Quran and Sunnah, I chose economy hotels both were near the masjids in Makkah and Medina and they were clean. I would defiantly recommend onecall for their advice, guidance and price. may Allah reward them.
- Abdi, Umrah 2016 (our guest of Allah The Most High)
Q1.Is it compulsory to travel in a group Umrah package or I can travel by myself ?
A: The only requirement of the Umrah is that all the Visa and accommodation must be arranged through an approved agent and one may travel in a group of any size or on their own insha'Allah
Q2.Can my trip be designed with a stopover in another country? for example, Dubai, Pakistan, India, Bangladesh?
A: Yes, there are a number of the airlines who offer many destinations at a small extra charge, these include the destinations in the Middle East, Asia, Africa and Far East. Some carriers as, Saudi Airline, Etihad, Emirates, Turkish airlines, Gulf Air and Qatar Airways, are among the carriers who offer the stopovers and the onwards trips.
Q3.Is Umrah visa free as stated in the visa?
A: Visa is free in the sense that it doesn’t incur any cost from the embassy in London, however to attain mofa number for processing the visa there is a cost element which is charged by the companies in Saudi Arabia.
Q4.How many times in a year can I go to Umrah?
A: Currently there is not restrictions on the number of times you can travel to Umrah within a year, unlike hajj once in every 5 years in accordance to Hijri calendar. This is correct on the date of publication.
Q5.I want to go Umrah but I don’t have a British passport? How can I get Umrah visa?
A: If your status as follows, indefinite stay, settlement visa, student visa you can get Umrah visa this is correct on the date of publication.
Q6.How long can I stay with an Umrah visa?
A: Currently maximum number is 14 days stay this is correct on the date of publication.
Q7.What happens to our suit cases during Hajj days?
A: During hajj days, your belongings will be stored in a safe and secure storage.
Q8.Is Umrah open through the year?
A: Umrah visas are currently issued between the beginning of December and normally ends 28th Sahaban departure by 25th Ramadan, please bear in mind there is a quota in place for Sahaban and Ramadan therefore book early to avoid disappointments.
Q9. What happen if there is any problem after I arrived in Saudi Arabia?
A: In any unlikely event of getting any problem with transportation and hotel bookings, prior to your departure it is our common practice that we will provide you with three emergency contact numbers they are bilingual staff (speak English, Arabic, Urdu, and Bengali) and you need to contact any one of them in the first instant, they will resolve the situation Insha’Allah. Otherwise you can contact us (call, text, WhatsApp, email, skype)
Q10. Is it possible for a woman to travel by herself? ?
A: A woman must travel with a valid Mahrah which is not only a requirement of the Ministry of Hajj but also the Shariah. A Mahram can be (close male relative) i.e. father, son, brother, grandson, maternal or paternal uncle, grandfather, nephew, father-in-law and son-in-law.



East London Business Centre

( Behind East London Masjid )

Office G7

93-101 Greenfield Road

London E1 1EJ

T : +44 (0) 207 377 97 27
M : +44 (0) 7956 52 52 10



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