A Brief Introduction to Umrah
Onecall Travels has over 15 years’ experience in the field of Hajj Packages, Tours and Umrah Packages. We have gained vast experience over the time taking hajj and Umrah groups that make us one of the leading companies in this field. Our Services specialises in providing custom made Umrah and Tours Packages. We provide packages from 3 star to 5 star to facilitate all our guests of Al Rahman to perform their religious rights.
We are practicing brothers in the company and are dedicated to offer our clients (guests of Al Rahman) honest and reliable information and we offer value for money packages, best quality hotels and services within the client’s budget. Our motivated is derived from achieving the pleasure of Allah The Most High, by serving the guests of Al Rahman properly and sincerely. Our success is foremost from Allah the most high and then from our clients, they receive reliable and honest information and our processing of mofa/visa is carried out efficiently and effectively without time waste and finally whatever we do we do it for sake of Allah seeking His reward and pleasure.
All praise be to Allah we are grounded with authentic Islamic knowledge therefore we are equipped to guide you through the rituals of hajj and Umrah and give you practical tips prior to you joinery. Unlike other companies they provide just the admin side of the service but we take care of your Dunya and Akhera requirements.
We are also fully bonded ATOL licence holders in comparison to other companies we don’t share or use other third party ATOL Licence. This ensures your peace of mind and consumer financial protection and it’s the law of UK to have ATOL licence for the services we provide. See ATOL logo for our licence number.
We are also listed in the Saudi embassy website our logo below ( Ministry of hajj …) shall direct you to their website we are number 68, approved and authorised to give you further peace of mind that you are booking with a company that shall secure your mofa/visa processing and give you quality service.
We offer a range of Umrah packages to suit a range of budgets and durations (at present restricted to 15 days), tailored to the specific needs of many individuals and groups.
Our Umrah Tours Included return flights also sop over for short break to another destination, our hotel accommodation between 3 to 5 star hotels located specifically within easy walking distance of the Haramain Sharifain and complete air conditioned transport to and from airport and between cities and if required ziarah.
Our tailor made packages are customised by yourself, we shall provide you with the complete package according to your needs and criterion in respect to flights either indirect or direct, hotels according to distance, and between three to five star ratings. We acknowledge that some of the clients may wish to stay for a shorter duration than others due to family or other commitments, which is why we provide packages for different lengths and budgets. We give our clients complete flexibility to Choose from our impressive ranges of hotels, ground transportations and Flights. Once chosen the particulars, then we arrange all aspects of the trip to make it hassle and stress free.
Allhamdulliah we have recently completed Umrah 2018 with Onecall Travels with my family. This was a very enjoyable experience. Brother Yasin was very informative about the whole process and was very helpful in guiding us through the umrah process correctly. My Family have gained knowledge from the talks and lectures given by brother Yasin. InshaaAllah we plan to go back soon.
- Yusuf Islam, Umrah 2018
Alhumdulliah just completed Umrah with Brother Yasin. This man is an amazing guide, he makes every effort to ensure everybody within the group including those who are disabled are able to complete their Umrah. Never once did Yasin fail to reply to my queries promptly. I will never hesitate to rebook with Yasin.
- Ramiz Wahid, December Tarbiya (Tour 2 ) 2018
I would highly recommend Onecall Travels. Alhamdu’illah, first time performing Umrah and Insha’allah I will go again with the same agency; even to perform Hajj. It was an amazing experience and journey.
Brother Yasin held a lecture in London before we left and then a reminder session when we were in Madinah. When performing Umrah he made sure we stuck together as a group and performed Umrah correctly. He was very patient with everyone. I liked that he organised an itenary for Makkah and Madinah; visiting historical places and educating us according to the Qur’an and Sunnah.
- Hawa Sankoh, December Tarbiya (Tour 2 ) 2018
Brother Yasin sorted out my Umrah visa without any issues despite me leaving it to the last minute. He always responded to my text messages keeping me updated throughout the process. I will not hesitate to use the services of Onecall Travels again.
- Assad Mahmood, 2018
An excellent tour operator, made it look easy with step by step guide and nasihahs throughout. Went beyond what was expected. Would recommend it to anyone.
- Taj Ali, April Tarbiya (Tour 1 ) 2018
Q1.Is it compulsory to travel in a group Umrah package or I can travel by myself ?
A: The only requirement of the Umrah is that all the Visa and accommodation must be arranged through an approved agent and one may travel in a group of any size or on their own insha'Allah
Q2.Can my trip be designed with a stopover in another country? for example, Dubai, Pakistan, India, Bangladesh?
A: Yes, there are a number of the airlines who offer many destinations at a small extra charge, these include the destinations in the Middle East, Asia, Africa and Far East. Some carriers as, Saudi Airline, Etihad, Emirates, Turkish airlines, Gulf Air and Qatar Airways, are among the carriers who offer the stopovers and the onwards trips.
Q3.Is Umrah visa free as stated in the visa?
A: Visa is free in the sense that it doesn’t incur any cost from the embassy in London, however to attain mofa number for processing the visa there is a cost element which is charged by the companies in Saudi Arabia.
Q4.How many times in a year can I go to Umrah?
A: Currently there is not restrictions on the number of times you can travel to Umrah within a year, unlike hajj once in every 5 years in accordance to Hijri calendar. This is correct on the date of publication.
Q5.I want to go Umrah but I don’t have a British passport? How can I get Umrah visa?
A: If your status as follows, indefinite stay, settlement visa, student visa you can get Umrah visa this is correct on the date of publication.
Q6.How long can I stay with an Umrah visa?
A: Currently maximum number is 14 days stay this is correct on the date of publication.
Q7.What happens to our suit cases during Hajj days?
A: During hajj days, your belongings will be stored in a safe and secure storage.
Q8.Is Umrah open through the year?
A: Umrah visas are currently issued between the beginning of December and normally ends 28th Sahaban departure by 25th Ramadan, please bear in mind there is a quota in place for Sahaban and Ramadan therefore book early to avoid disappointments.
Q9. What happen if there is any problem after I arrived in Saudi Arabia?
A: In any unlikely event of getting any problem with transportation and hotel bookings, prior to your departure it is our common practice that we will provide you with three emergency contact numbers they are bilingual staff (speak English, Arabic, Urdu, and Bengali) and you need to contact any one of them in the first instant, they will resolve the situation Insha’Allah. Otherwise you can contact us (call, text, WhatsApp, email, skype)
Q10. Is it possible for a woman to travel by herself?
A: A woman must travel with a valid Mahrah which is not only a requirement of the Ministry of Hajj but also the Shariah. A Mahram can be (close male relative) i.e. father, son, brother, grandson, maternal or paternal uncle, grandfather, nephew, father-in-law and son-in-law.