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  • FAQ


Allah (Glorified and Exalted be He) has made it obligatory on His Slaves to perform pilgrimage to His Sacred House, making it one of the pillars of Islam. Allah (Exalted be He) says:

And Hajj (pilgrimage to Makkah) to the House (Ka‘bah ) is a duty that mankind owes to Allâh, for those who are able to undertake the journey; and whoever disbelieves [i.e. denies Hajj (pilgrimage to Makkah), then he is a disbeliever of Allâh], then Allâh stands not in need of any of the ‘Alamîn (mankind, jinn and all that exists) 

It is also reported in the Two Sahih (authentic) Books of Hadith (i.e. Al-Bukhari and Muslim) from Ibn `Umar (may Allah be pleased with him and his father) that the Prophet SallAllaahu alayhi wa sallam (peace be upon him) said: "Islam is based on five pillars: Testimony  testify that there is none worthy of worship (in truth) but Allah and that Muhammad is the Messenger of Allaht and that Muhammad is the Messenger of Allah; performing Salah (prayers), giving Zakah; observing Sawm (Fast) in Ramadan; and performing Hajj (pilgrimage) to the Sacred House of Allah."

Thus, it is obligatory on those who did not perform Hajj in spite of their being able to do it to hasten to perform it, as it is reported from Ibn `Abbas (may Allah be pleased with him) that the Prophet SallAllaahu alayhi wa sallam (peace be upon him) said: "Hasten to perform your (obligatory) Hajj, for one does not know what will happen to him (that could prevent him from performing it)." (Related by Ahmad)

Moreover, performing Hajj is obligatory for those who can afford the expenses for the journey. This is grounded on the literal meaning of Allah's (Exalted be He) saying: (And Hajj (pilgrimage to Makkah) to the House (Ka‘bah ) is a duty that mankind owes to Allâh, for those who are able to undertake the journey; and whoever disbelieves [i.e. denies Hajj (pilgrimage to Makkah), then he is a disbeliever of Allâh], then Allâh stands not in need of any of the ‘Alamîn (mankind, jinn and all that exists).

And on the Prophet's SallAllaahu alayhi wa sallam (peace be upon him) saying in his sermon: (O people, Allah has made Hajj obligatory upon you, so perform it). (Reported by Muslim)

Another Hadith is that related from `Aishah (may Allah be pleased with her) that she said: (O Messenger of Allah, are women obliged to perform Jihad? He said: Indeed, they have to perform a (kind of) Jihad that involves no fight; Hajj and `Umrah.) (Related by Ahmad and Ibn Majah through an authentic chain of narration)

On the other hand, Hajj and `Umrah are obligatory only once in a lifetime, as it was authentically reported that the Prophet  SallAllaahu alayhi wa sallam (peace be upon him) said: (Hajj is (obligatory only) once, so whoever performs it more than that, it would be (regarded as) a supererogatory act.)

Moreover, it is recommended to perform Hajj and `Umrah frequently as a supererogatory act of worship, since it was authentically related in the Two Sahih Books of Hadith from Abu Hurayrah (may Allah be pleased with him) that the Prophet  SallAllaahu alayhi wa sallam (peace be upon him) said: (The performance of) `Umra is an expiation for the sins committed (between it and the previous one). And the reward of Hajj Mabrur (the one accepted by Allah) is nothing except Paradise.


When a Muslim intends to travel to perform Hajj or `Umrah, it is recommended that they advise their family and friends to adhere to Taqwa (fear/wariness of offending Allah), which means complying with Allah's (Glorified and Exalted be He) Commands and avoiding His Prohibitions.


The real essence of repentance is to abandon and keep away from sins, regret previously-committed sins, and determine not to return to them again. Furthermore, if such sins involve doing wrong to people, through killing, stealing, or slandering, people should return what they had seized unjustly or seek the forgiveness of those whom one had wronged before traveling.  Prophet (peace be upon him) said:  (He who has done wrong to his fellow (Muslim), through calumniation or seizure of his property, let him ask his forgiveness today before the time (i.e. the Day of Resurrection) when there will be neither dinar nor dirham. If he has done some good deeds, a portion equal to his wrong doings will be subtracted from them; but if he has no good deeds, he will be burdened with the evil deeds of the one he had wronged in the same proportion.)


They should also choose from their wealth, for the expenditure of Hajj and `Umrah, money which is purely and lawfully obtained, since it was authentically reported from the Prophet (peace be upon him) that he said: (Allah (Exalted be He) is Good and does not accept anything but that which is good.) . Moreover, Al-Tabarany related from Abu Hurayrah (may Allah be pleased with him) that the Prophet (peace be upon him) said:

(When a pilgrim sets out for Hajj with lawful and pure earnings, and he says: "Labbayka Allahumma labayk", a caller calls him from Heaven saying: "Labbayka wa Sa`dayka (You will be given continuous help in carrying out your acts of worship). Your provision is lawful and your mount (means of transportation) is lawful". But, if he sets out with unlawful means and says, "labbayka", a caller from Heaven will call him saying: "Laa labbayka walaa Sa`dayk (Your Talbiyah is not accepted and there is no help for you in carrying out your worship)", for your provision is from unlawful means and your earnings are from unlawful means and your Hajj is not accepted.)

Hajj Packages
Gold Hajj ( sold out )
Category: 5 Star **** | Airline: TBC

Price: £ 5549 Limited Seats available, Book Early Receive £200 Discount | Makkah: 11 Days | Madinah: 4 Days
Package includes:
5 Star Hotels in Makkah and Madinah close to Haram Sherif. Flights to Madinah, Our package combines Quality and comfortable Service at an affordable Price. This competitive is unmatched in both service and value insha'Allah
Onecall Travels Hajj Company promised me a lot of things when I went to their travel agent in London, and they kept every single one of those promises... Thus OneCall Travels gave me an excellent hajj for me and my family and i pray that the brothers carry on with their efforts.. Definitely recommend them to anyone as when you choose the package they are very honest and will tell you what will really happen.
- Br Abdul, Hajj 2011 (our guest of Allah The Most High)
Both the hotels were very good and very near. Had access to the hotels all the times even when we were in Mina, which is very important. Staffs at the hotels both in Makkah and Madina were excellent. Very personalised service were provided. Throughout the time they tried to provide as best service as they could. .I would like to thank all the staffs and I would highly recommend them.
- Ahmed, Hajj 2011 (our guest of Allah The Most High)
I was pleased with the trip and because of onecall avoided any bida and felt confident my hajj was being done according to Quran and Sunnah, the hotels were close to both masjids in Makkah and Medina and the food was good, both guides and shiekh were approachable and were friendly and helpful, i would defiantly recommend onecall as at the price you are getting an excellent service
- Saleh, Hajj 2011 (our guest of Allah The Most High)
Q1.How much Deposit is needed to book?
A: £1000 per person ( Non-Refundable) 30% after 15th of June
Q2.What is the closing date for Hajj Booking?
A: 30th July 2016. Subject to Availability
Q3.When is the full payment due?
A: 05th August 2016
Q4.Will all single woman need a mahram?
A: Yes, unless the she is over the age of 45 and accompanied by another sister
Q5.What is the luggage allowance?
A: 30 KG per person + 10L Zam Zam Water ( subject to airline rules and regulations )
Q6.After Booking my place, what documents do I need to provide?
A: Passport ( valid for at least 6 months), 4 Passports Photos, Completed Visa form and a copy of your Vaccination Certificate ( ACWY meningitis). Please keep the original we only require copies until later date.
Q7.Which Airline do you use?
A: Chartered & Scheduled Flights ( Saudi Airline and British Airways )
Q8.What is the distance between the hotels and The Holy Sanctuaries?
A: All of our hotels are very close to Holy Mosques.
Q9.Can we book a VIP tent?
A: There are no designated VIP tents available for UK or European Pilgrims area but we provide VIP services and facilities in our tents through Mutawif services.  
Q10.Can I change Flight details?
A: The flight details are non-changeable
Q11.What happens to our suit cases during Hajj days?
A: During hajj days, your belongings will be stored in a safe and secure storage.
Q12. Will I access to our hotels during Mina?
A: The group will have access to our building in Aziziyah.
Q13. What is the segregation procedure in Mina?
A: Men and Women stay in separate tents in Mina.
Q14. Can I contact my Wife in Mina?
A: Yes, but you cannot enter the women's Tent.
Q15.In Aziziyah, how many people do I share the room with?
A: Maximum 4. Segregation is observed. At an additional cost, you can book twin sharing.
Q16. Do you have a medical Doctor?
A: Yes, a medical doctor will be with us to provide advice and prescribe medicine. Most of the medicines are available from the local pharmacy.
Q17.How many guides and assistant accompany the Group?
A: We have 10 expertly trained guides; in addition we have a team in Saudi Arabia who will facilitate our Hajj journey.
Q18. Will there be lectures and religious talks during the hajj?
A: Yes


East London Business Centre

( Behind East London Masjid )

Office G7

93-101 Greenfield Road

London E1 1EJ

T : +44 (0) 207 377 97 27
M : +44 (0) 7956 52 52 10



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